Privacy Policy

Last updated: 26 September 2026

This Privacy Policy explains how Signal7 (“Signal7”, “we”, “us”) collects and uses your personal data when you visit this website, contact us or book a strategy call. It is written to meet India’s Digital Personal Data Protection Act, 2023 (“DPDP Act”) and the Digital Personal Data Protection Rules, 2025. Under the DPDP Act, Signal7 is the Data Fiduciary for the personal data described here, and you are the Data Principal.

1. Who we are

• Business: Signal7 [add registered legal entity name]
• Location: Mumbai, Maharashtra, India
• Email: inquiry@signal7.in
• Phone: +91 97022 22607

2. Personal data we collect and why

We collect only the personal data we need for each purpose below:

Personal data	Where it comes from	Why we use it
Name, company, email address, phone/WhatsApp number (if provided), website, industry, main growth challenge, preferred contact method	The “Book a Growth Strategy Call” form	To respond to your enquiry, prepare for and hold the strategy call, and follow up about it
Name, email address, chosen meeting date/time and any answers you give	Our scheduling tool (e.g. Calendly or Cal.com) when you book a time	To schedule, confirm and remind you about the call
Content of emails, calls or WhatsApp messages you send us	You, when you contact us	To reply and keep a record of our conversation
Device and browser information, pages visited, approximate location derived from IP address, referral source, advertising identifiers	Analytics and advertising tags, only if you accept them in the cookie banner	To understand how the website is used, improve it and measure our own marketing
Technical logs (IP address, time of request, error details)	Our hosting and security systems	To keep the website secure, prevent misuse and investigate incidents

We do not ask for sensitive information such as health, financial or government ID details through this website. Please do not include it in your messages.

3. Our basis for using your data

• Consent: we process enquiry and booking data because you give clear consent by ticking the consent box and submitting the form. Analytics and advertising tags run only after you accept them.
• Legitimate uses permitted by the DPDP Act: for example, where you voluntarily share data for a specific purpose, or where we must comply with a law, court order or legal obligation.

4. Withdrawing consent

You can withdraw your consent at any time, as easily as you gave it: email inquiry@signal7.in, reply “STOP” to any WhatsApp message from us, or use “Cookie settings” in the website footer to switch analytics and advertising off. Withdrawal does not affect processing already carried out. After you withdraw, we stop processing that data and delete it unless the law requires us to keep it.

5. Who we share data with

We do not sell your personal data. We share it only with service providers (Data Processors) that help us run our business, under contracts that require them to protect it and use it only on our instructions:

• Website hosting and email delivery providers
• Scheduling tools (such as Calendly or Cal.com)
• CRM, email and WhatsApp Business messaging tools we use to manage enquiries
• Analytics and advertising platforms (such as Google and Meta), only if you accept those cookies
• Professional advisers and authorities where required by law

6. Transfers outside India

Some of our service providers may store or process data outside India. We only transfer personal data to countries not restricted by the Government of India under the DPDP Act, and we choose providers that apply appropriate safeguards.

7. How long we keep data

• Enquiry and booking data: up to 24 months after our last interaction, unless you become a client (then for the duration of the engagement and any period required by law).
• Analytics data: as set in the relevant tool, typically no longer than 14 months.
• Security and access logs: at least one year, as required by the DPDP Rules.

When data is no longer needed for its purpose, we delete it. Where the DPDP Rules require, we will tell you at least 48 hours before deleting data due to inactivity, so you can keep your account or relationship active.

8. Your rights

Under the DPDP Act you have the right to:

• Access a summary of the personal data we hold about you and how we process it, and know who we have shared it with;
• Correct, complete or update inaccurate or incomplete data;
• Erase data that is no longer needed or where you withdraw consent;
• Grievance redressal: raise a complaint with us and get a response;
• Nominate another person to exercise your rights if you die or become unable to do so.

To use any of these rights, email inquiry@signal7.in with the subject “Data request”. We may ask you to confirm your identity before acting on the request.

9. Grievance Officer

For any question or complaint about how we handle your personal data, contact our Grievance Officer:

• Name: [add name]
• Email: inquiry@signal7.in (subject: “Grievance”)
• Address: Mumbai, Maharashtra, India

We will acknowledge your grievance and resolve it as soon as possible, and in any case within 90 days, as required by the DPDP Rules. If you are not satisfied with our response, you can file a complaint with the Data Protection Board of India.

10. Cookies and similar technologies

• Essential: needed for the website to work and to remember your cookie choice. Always on.
• Analytics: help us understand visits (for example Google Analytics). Off until you accept.
• Advertising: help us measure and improve our ads (for example Meta Pixel, LinkedIn Insight Tag). Off until you accept.

You can change your choice at any time through “Cookie settings” in the website footer or by clearing cookies in your browser.

11. How we protect your data

We use reasonable security safeguards, including encrypted connections (HTTPS), access controls, activity logging and regular updates. If a personal data breach occurs, we will inform affected individuals and the Data Protection Board of India as required by the DPDP Rules.

12. Children

Our website and services are intended for businesses and are not directed at children under 18. We do not knowingly collect children’s personal data. If you believe a child has sent us personal data, contact us and we will delete it.

13. Visitors outside India

If you contact us from outside India, we handle your data as described in this policy. You may also have rights under the privacy laws of your own country; contact us to exercise them.

14. Links to other websites

Our website links to other websites (for example, sources we cite). We are not responsible for their privacy practices; please read their policies.

15. Changes to this policy

We may update this policy as our services or the law change. The “Last updated” date at the top shows the latest version. Where changes are significant, we will highlight them on this page.

16. Contact us

Email inquiry@signal7.in or call +91 97022 22607. Mumbai, Maharashtra, India.